At RefurbMart, we aim to deliver your order quickly, safely, and at the best possible cost. Our shipping policy is designed to provide clarity and transparency so you can shop with confidence.

1. Order Processing

• All confirmed orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order is shipped, you will receive a tracking number via email or SMS.

2. Shipping Methods & Delivery Time

• We partner with trusted courier services to ensure timely and secure deliveries.

• Standard delivery time is 3–7 business days, depending on your location.

• Remote areas may require additional delivery time.

3. Shipping Charges

• Free shipping is available on orders above 7999 amount.

• For other orders, shipping charges will be calculated at checkout based on your location and order size.

4. International Shipping

• Currently, we ship only within India.

• International shipping options may be added in the future.

5. Order Tracking

• Once dispatched, you can track your shipment using the tracking ID provided.

• Our customer support team is always available to help you with tracking updates.

6. Delayed or Lost Shipments

• While we make every effort to ensure on-time delivery, delays may occur due to courier issues, natural disasters, or unforeseen events.

• In case of lost or undelivered packages, we will work with the courier partner to resolve the issue promptly.

7. Damaged Packages

• If you receive a damaged package, please report it within 4 hours with clear Photos & Video of the packaging and product.

• We will assist you in arranging a replacement or refund based on the situation.